FREQUENTLY ASKED QUESTIONS
What is the minimum rental period?
Minimum rental period 24 hours (one day), the maximum – 30 days. If you want to take a car for one day or more, our colleagues will help you with all questions. For more information, please contact with customer support.
Is it possible to install a child seat in the car? Can I buy it on Vega Group?
To install a child seat in the car, please warn our manager. When you get the car it will be equipped with a child seat. It is also necessary to inform us in advance about the age of your child. One child seat we give you for free, the second child seat 5 € / day with a maximum amount of 50 euros per rental. Pre-installing child seat in the car for free.
On the site vega.com.gr cars of different colors. Can I rent a car of a certain color?
We do everything for our clients. Of course you can reserve the car of a certain color from our manager. In our interest to provide you with maximum comfort and enjoyment.
Can I rent a car without a reservation?
Yes, you can rent a car in Vega Group Company personally. But, of course, we recommend for you make a reservation for a specific car. We guarantee that the car you are completely satisfied. Registration of securities does not take much time. For more information, you can contact our consultants.
Does Vega Group have long-term lease vehicles? Under what conditions, and what about the price?
The company Vega Group provides long-term lease of vehicles. All information you can see “Rates and Services” or get from our manager. When renting a car for more than one month we provide their customers with individual tariffs.
When I arrive at the airport Eleftherios Venizelos, I can get a rental car in advance on arrival?
Yes, of course, we will deliver the car at any convenient place. You can return the car in any designated location or return to the parking lot of the company. Discuss any questions with our manager and everything else we do ourselves.
Can I redeem the rented car?
The Vega Group enabled the system long-term lease with option to purchase. To this end, we specifically expect the monthly fee and after the regular payment you become the owner of a luxury car.
How much gasoline in the tank of the rented car?
For our clients we provide cars with a full tank of gasoline. When returning the tank should be full. In a rented car are: first aid kit, fire extinguisher, spare wheel. All this is recorded in the act of renting a car. Return of the car takes place under the act. Detailed information can be found in the section “Terms and conditions of the car rental“
If I got in an accident, who pays for car repairs?
In the event of an accident The lessee is obliged to inform the company, as well as the police. Than you must give for us papers about it, report the accident from the police after the vehicle returns to the station. Payment for any damage will be charged according to the insurance policy.
If the car is broken, what should I do?
Vega cars serviced traffic service 24 hours a day. In cases of significant damage, we will replace the car. For more information and contact numbers can be found in the “Help Center” section.
What is the minimum age for the driver of the rented car?
driver’s age must be at least 23 years for rent a car , with a driving experience more than 1 year. Renting a car “Lux” the minimum age should not be less than 25 years.
Can I add additional driver?
Yes, you can add an additional driver in the process of booking a car. This service is free of charge.
Can I travel outside Greece in a rented car?
On rental car, you can only travel to Greece.
Can I rent a car for a few hours?
When booking should indicate the time of receipt and return of the car time. But renting a car for a few hours will be withdrawn charge up to 1 day.
Who is responsible for violations on the road?
Responsibility for violation of traffic rules and penalties carries the tenant.
Is it possible to travel by rental car between islands?
Yes, you can travel by renting a car between islands. Previously should clarify all the issues and to get special insurance.
Can I pay for a rental car in advance?
Yes, rent a car payment can be made in advance.
Where is possible to return rental car?
After the end of the rental period you can give back rental car to our office, in other offices or any other place in Athens. Return time is necessary to specify in advance. Return car to at different location will be a different price.